We Get Results
Net Promoter Score (NPS)*: 96
Glycemic Control (Hemoglobin A1c %), in 6 months:
+16% in control (<8% A1c), +16% in control (<9% A1c)
-0.7% relative to usual care, for those with A1c >8% at baseline. (p<0.01)
-1.1% relative to usual care, for those with mild depression. (p<0.01)
Depressive symptoms (PHQ-8), in 4 weeks:
Dropped from 13 to 9, while controls did not improve (13 to 12), p<0.01
“The truth is that they were very kind, always waiting for me, thank them a thousand times.”
*Updated monthly
Gold Standard Science
We’ve demonstrated that with diabetes, and with loneliness and depression, our caller teams can significantly improve outcomes that matter to patients and health plans. The participants in our programs pick up the phone, engage regularly with our callers, and over the course of service, have clinically relevant improvements. Our results have been published in leading clinical journals, and are freely available. What makes us unique is our flexible workforce, training and support both for callers and participants. To find out how we can support your health care plan, contact us.
