WHO WE SERVE
You're accountable for people you can't reliably reach.
Beheld builds the relationship they do answer, and brings your teams what they learn about the person — in their workflow, in time to act on it.
Medicaid Plans
67%
Higher postnatal visit completion
Quality and HEDIS targets that clinical outreach hasn't moved, in populations where what's missing is trust, not information. An always-open channel members actually answer — through redetermination, policy change, and everything in between.
What we're usually brought in for
- Measures that campaign-style outreach has stopped moving
- Rising-risk members — including maternal — where engagement decides the outcome
- Making a small expert staff count, by getting the right members in front of them
Medicare Advantage Plans
13 → 9
Depression (PHQ) in four weeks, in a randomized clinical trial
Duals and complex members whose outcomes are gated by loneliness and low-grade depression your screeners never flag. We're loneliness experts: our trials show that treating it improves physical health, not just mood.
What we're usually brought in for
- Rising-risk members with no reliable point of contact
- Subthreshold behavioral risk that never reaches a clinician
- Measures that turn on whether a member feels known
ACOs & Value-Based Networks
92%
Of FQHC patients rated the program very or extremely beneficial
You're at risk for attributed patients you've barely met. Beheld is a light layer you can put in front of a whole panel — building real relationships at scale, so you can take on new populations without building the workforce it would otherwise take to hold them.
What we're usually brought in for
- New panels you need to understand within weeks, not quarters
- Growth into new populations without adding expert staff to match
- Sharply lowering what it costs to stay in touch with everyone you're at risk for
PACE Organizations
75%+
Still engaged at six months
A consistent relationship between center visits, at a fraction of the cost of extending your staff to provide it. Participants stay steadier, and the ones who need to come in are spotted early.
What we're usually brought in for
- Participants on the days they aren't at the center
- Early decline that shows up in conversation before it shows up in a chart
- Covering the whole census, not only the participants who attend most
What you get back
One relational layer produces specific, measurable results — and feeds quality, care management, population health and utilization from the same set of conversations.
Profiles, fast
Comorbidities, social needs, mood and motivation across a whole panel within the first weeks — naturally prioritized by what matters to the person.
Just-in-time escalations
When a member needs a clinician, it surfaces in conversation rather than in a claim months later — and reaches your team with the full context behind it, not just a flag.
Behaviors and care gaps
Prenatal and postnatal visits, screenings, follow-up appointments, medication adherence.
Clinical outcomes
Conditions that move with behavior and emotional wellbeing. Glycemic control, for example.
Unnecessary utilization
Avoidable emergency department visits, for example.
Things no one knew to ask
Members raise what matters to them, in their own words. We are already in the conversation when they do.
Randomized clinical trials in peer-reviewed journals, and program results.
See the evidence
